NHS COVID Care and Bereavement Booklet


Cornwall Bereavement Network

A new website with a list of charities and services available to offer support to those bereaved, from any cause and of any age.


Sticker Memory Café 

RESTARTING 7th September 2021


We meet at St Marks Church Hall, Sticker at 2pm until 4pm every 1st & 3rd Tuesday of the month 

A safe, friendly place where folk with memory loss and their carers  can come together, make friends and get support.  Activities will include singing, gentle exercise, word games to jog memories and refreshments.  There will be no charge and parking in the village car park is free.

For further information:
E mail Jean at

or ring Jean on 01726 75964



‘What’s On’

Healthy Cornwall are part of Cornwall Council’s Wellbeing and Public Health Directorate.   We work with all age ranges to help people lead a happy healthier life and support them with weight management, healthy eating and physical activity.

Whats On



Friends & Family Survey

To access the survey online, please look for the "have your say" column on the right side of the page and click "Friend & Family Survey". All of your feedback is greatly appreciated. Thank you.



Meningitis C Booster for young adults 

Young adults aged between 17 - 25 are eligible for a free Meningitis C Booster. Please contact the surgery to make an appointment with the Practice Nurse.


     Being referred?


If your GP is referring you to see a Specialist it is important that we have up to date contact details. You can do this by submitting this via the website, or coming into the Surgery to fill out a form.  Please note it is also a requirement to have your height, weight and blood pressure.


Healthy Cornwall

If you wish to have support for stopping smoking, healthy weight for children and adults, healthy pregnancy or physical activity please call 01209 615600 or visit:



inhalerIf you suffer with asthma it is important for us to see you at least once a year in order to help monitor and manage your asthma. Our Practice Nurses are able to offer a review appointment for this within their normal daily clinics. We will write to you with a reminder when your annual asthma check is due.  Please advise the Receptionist when making the appointment that this is for an asthma review, so that the appropriate amount of time is allocated.

You can find information regarding how to manage your asthma on the asthma UK website which can be found HERE

Cervical Smears

Letters advising patients that they are due to have a smear test are sent out centrally and patients are asked to contact their surgery for a smear test. Please advise the receptionist that your appointment is for a smear so that they ensure that sufficient time is allowed for the appointment.

Child Health Services

Baby weighing scales are available daily in the waiting-room

Childhood Immunisations  

NHS Choices - Children's Vaccinations

Children's Vaccination Planner

Guidance to keep you safe when attending your vaccination appointment  

While coronavirus has put limitations on all our lives, it is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. We recommend that you [attend/book in for] your next scheduled appointment – see for details on when they are due.


Travelling to and from your appointment


When travelling to and from your appointment, please follow guidelines which include travelling by car, bike or on foot if possible, keeping a safe distance from others and washing your hands regularly. For more details, go to and search ‘staying safe outside your home’.


When attending your appointment


When attending your appointment, we will be putting in place a range of measures to minimise any risk of COVID-19:

  •        social distancing measures will be observed;
  •        we may have asked you to attend your appointment at a   clinic that is not at your usual venue;
  •        the appointment may take longer than usual.

If you choose not to attend your appointment, please contact your GP practice. It is always helpful for us to know why so we can help you with any concerns you might have. If you still don’t wish to attend the appointment, it can be offered to someone else.


You must NOT attend an appointment if you or any member of your household are suffering from any of the symptoms associated with COVID-19 or are self-isolating. If this applies to you, please contact your GP practice so that you can reschedule your appointment for a different time.


Patients who have Chronic Kidney Disease (ranging from mild to severe renal impairment)


Patients who have Chronic Obstructive Pulmonary Disease (COPD) or other Respiratory illnesses are regularly cared for by one of our specialist nurses, supported by a GP. Appointments are arranged yearly and patients are sent a letter offering an appointment time and day - if this is not at a convenient time, patients can contact the practice and a suitable alternative can be arranged. For some patients, these reviews are recommended at six-month intervals depending on symptoms or number of exacerbations (chest infections) a year.

Doppler Assessments

The practice nursing team run clinics during the week to assess the blood pressures in both legs and feet for patients requiring compression stockings. Appointments are arranged through the receptionists.


diabetesPatients with diabetes are cared for through regular check-ups at our specialist clinics run by the practice nurse and Drs Campbell and Purchas. Joint diabetes and heart disease clinics are held so that patients with both conditions can discuss them within the same appointment.

These appointments are really valuable in helping to ensure the patient's condition is managed well, that the medication is correct and to give regular opportunities to ask questions etc. Patients due a check-up will be sent a letter giving them an appointment date and time.

Heart Disease (CHD)

Our Chronic Heart Disease (CHD) clinic is held weekly. Most patients with this condition are seen annually although the interval may be shorter if the patient has recently had a cardiac event or signs or symptoms of some instability etc. Patients will be sent a letter giving details of their appointment with our specialist nurse.

Leg Ulcers

The Nurses provide a leg ulcer clinic at Probus Surgery. This is predominantly for patients requiring compression therapy. We take referrals from the GPs and Practice Nurses or patients can contact us via the reception team.

A full holistic assessment is completed and a treatment plan established with each patient. The Nurses then provide care at a mutually agreed time until the ulcer is healed. A follow-up service to reduce recurrence is also offered on discharge.

Memory Clinics

Clinics are designed to help those patients initially referred for assessment to receive a one-stop service led by a community psychiatric nurse and occupational therapist. Appointments are arranged after referral from a GP.

Minor Surgery

The practice is able to offer a range of minor surgical procedures under local anaesthetic.

    • "lumps & bumps"

    • moles

    • some types of skin cancers

    • injection of joints and soft tissues

    • drainage of abscesses

    • injection of haemorrhoids

    • rigid sigmoidoscopies (telescopic examination of the bowel)

    • hormonal implants

    • ingrowing toe nails

All procedures are performed by appointment only. You can see your own GP if you require any of these procedures, although Dr Lin has a special interest in this area.


back painPhysiotherapy services are available for patients requiring treatment for injuries and ongoing chronic conditions which would benefit from some professional therapy and advice. Patients can be referred via their GP. Physiotherapy clinics are normally held on a Tuesday at Probus Surgery and Friday at the Merlin Centre. If you are unable to keep your appointment, please let us know.


Cornwall Podiatry Services provide a variety of specialist podiatry services for patients via their clinic held in Truro. They diagnose and treat a variety of foot problems including:-

    • Diabetic foot assessments and treatment of diabetic foot lesions and ulcers

    • Musculoskeletal clinics for the treatment of foot pain and pain in other parts of the body resulting from foot dysfunction.

Psychological and Counselling Services

Psychological and Counselling services are available for patients who are struggling with issues such as:

    • Anxiety Disorders

    • Depression

    • Phobias

    • Post-Traumatic Stress

    • Panic Attacks

    • Work Related Stress

    • Sexual Abuse

    • Bereavement & Loss

    • Marital Discord

    • Problems of Sexual Dysfunction

    • Chronic Fatigue

    • Mild-Moderate Eating Problems

Patients are asked to make an appointment with a doctor in the first instance to discuss the situation. If it is felt that the patient would benefit from some confidential counselling this can be arranged.  Appointments are offered at St. Austell or Truro, dependant on individual need and availability. 

Stroke Clinic

Our Stroke Medicine clinic is held weekly. Most patients with this condition are seen annually although the interval may be shorter if the patient has recently had signs or symptoms of concern. Patients will be sent a letter giving details of their appointment with our specialist nurse.

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