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Probus Memory Café


A Member of Cornwall Memory Café Network


We meet at Probus Village Hall at 2.30pm until 4.30pm on the following Wednesdays:


January 10th & 17th

February 21st & 28th

March 14 & 28th

April 11th & 25th

May 9th & 23rd

June 13th & 27th

July 11th & 25th

August 8th & 22nd

September 12th & 26th

October 10th & 24th

November 14th & 28th


Do you care for someone who has problems with their memory?


We do ..and we also care for their carers.


For more information, contact Jill Prisk 01726 884388 or 07541319989 EmaiI:




Friends & Family Survey

To access the survey online, please look for the "have your say" column on the right side of the page and click "Friend & Family Survey". All of your feedback is greatly appreciated. Thank you.


Advice on Travel to South Africa

Please see the Practice News section above for advice on travelling with children to South Africa.


The Promoting Health Information Line (PHIL)

is a health promotion initiative developed by Cornwall and Isles of Scilly Primary Care Trust. This service is designed to provide advice and support to those who wish to make a positive lifestyle change concerning smoking, alcohol intake, healthy weight and physical activity.  Please visit the website at:-



Meningitis C Booster for young adults 

Young adults aged between 17 - 25 are eligible for a free Meningitis C Booster. Please contact the surgery to make an appointment with the Practice Nurse.


     Being referred?


If your GP is referring you to see a Specialist it is important that we have up to date contact details. You can do this by submitting this via the website, or coming into the Surgery to fill out a form.  Please note it is also a requirement to have your height, weight and blood pressure.


Your Clinical Record

You can now update your clinical record online. Just click the link on the homepage and fill in the form.


Free Weight Matters Programme

This 8 week programme covers Nutrition, Physical Activity and Behaviour Changes.

Classes are being held in St Austell, Truro & Camborne

Please ring 01209 310062 or/and visit their website


LEAPActive is part of the C&IOS Health Promotion Service specialising in physical activity. for more information make an appointment with your GP or visit the website


EEFOWe are EEFO Level 2 approved - the young person friendly services in Cornwall and the Isles of Scilly. For more information go to 


The Dispensary 

Request for Repeat Prescription: Please allow a MINIMUM of 3 FULL WORKING DAYS (not including weekends) to process repeat prescriptions. You can order up to 10 days in advance.

PLEASE NOTE: If you do not collect your prescription within 4 weeks it will be removed from the shelf.

PRESCRIPTION CHARGES as of the 1st April 2017 are £8.60 per item.


The Dispensary is open at Probus from 8.30 am until 6.30 pm Monday to Friday (except Bank Holidays). 

The Dispensary at Grampound is open from 8.30am until 12.30pm on Monday, Tuesday & Friday, and from 2pm until 6pm on a Wednesday (except Bank Holidays).  This branch site is closed all day on a Thursday.

The Dispensary telephone lines are open to answer queries or concerns regarding medication.  Please dial the Surgery on 01726 882745 and select Option 2.  Unfortunately, we are unable to take requests for repeat medication over the phone.

pillsThe Dispensary liaises closely with the Doctors, Practice Nurses, District Nurses, Receptionists and Administrators.

Dispensing facilities are available for most patients who live more than one mile from a chemist. You will be advised of your eligibility when you register as a patient.

Below you will find details of a variety of ways to request repeat medication plus details of the additional services and information available from our dispensary.

Delivery Service

Regular repeat medication drops are made to the following locations on Tuesdays, Wednesdays, Thursdays and Fridays: Tregony (Post Office), Roseland Parc, Summercourt Surgery (Memorial Hall), Grampound Road (Shop), Ladock (Shop), Sticker (Londis) and Tresillian, (Shop - Mary's Pasties).

If you would like to collect your repeat medication from one of these locations and you pay for your prescription, we will need payment with your repeat prescription request before we are able to send your medication. If you do not pay for your medication, please contact the dispensary and inform them the reason why you do not pay in order for us to update our computer system before we can send out your medication.

In addition, a delivery service is available for patients who are housebound and further information is available from the dispensary regarding this service.


If you have any problems, queries or difficulties, or if you have accidentally run out of your medication, a dispenser will be available to offer advice and assistance. Please contact the dispensary through the usual Surgery telephone number and select Option 2. 

Health Awareness

We have a team of very experienced and fully qualified dispensers who liaise closely with other members of the Practice team, including the doctors and practice nurses. Healthy living advice is available upon request, along with a wide range of supportive literature and leaflets. The Dispensary aims to ensure that all patients receive excellent patient care, including regular check-ups and regular tests as required by the doctor.

Queries & Questions

If you have a query about any aspect of your medication or care, please ask a member of staff. If they do not know the answer, they will speak to the appropriate person and get back to you within a reasonable period.


As of the 02 JULY 2018 the Surgery will be switching all Online Prescription Ordering to ‘The Waiting Room 2’.

The ‘mysurgerywebsite’ link on our website which you currently use will cease to operate after this date. 

Why are we changing?

  • The Waiting Room provides convenient 24hr access to facilities previously available only by telephone or by visiting the surgery.
  • The Waiting Room enables patients’ access to Appointment Requests as well as Medication Requests.
  • Using one online ordering system will help to streamline the Dispensary’s prescription processing as well as offering an enhanced service to you the patient.


What do you need to do?

You need to register to use ‘The Waiting Room 2’ before 02 July 2018. To do this you need to:

  • Ask Reception for an application form to complete
  • Provide Identification for example~

Driving Licence


Birth Certificate

Marriage Certificate

Utility Bill

Bank Statement

(Identification is essential as you will be accessing private information)

Once you have done this you will shortly receive a verification email, followed by your account codes to enable you to register.

Dispensary Information Leaflet

Please click here to access our Dispensary Information Leaflet.

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